0 views | Last updated on Sep 09, 2024 tickets
When testing you will be playing the part of staff and also guest. Therefore we recommend consistently using a distinct and separate email address for your guest identity. Otherwise, it quickly gets confusing when sorting through updates on a ticket as to who is a staff member and who is the guest.
For example, you might use a personal Gmail or Hotmail email address to play the part of the guest.
Also, you'll want to test in a fully separate web browser from the one you are using for your main, in-production LibraryH3lp account. You can only be signed in as one user in any web browser because of the way authentication cookies. For example, if you are doing your main LibraryH3lp work in Chrome, you might use Edge or Firefox for using your beta testing account.